Cookies Policy

What cookies are and why we use them

Cookies are small text files placed on your device when you visit a website. They allow the site to recognise your browser or device and remember certain information. Some cookies remain only while your browser is open. These are known as session cookies. Others remain for a set period or until you remove them. These are known as persistent cookies.

We use cookies and similar technologies to help our site operate, protect your account, remember your choices, and understand how visitors use our pages. The information collected through cookies may include details about your device, browser type, language settings, pages visited, and the time and date of your visit. Cookies do not usually identify you directly, but some may be connected with information held in your account.

Cookies can be set by us or by a service provider acting on our behalf. We only use cookies for purposes connected with providing, securing, improving, and supporting our online services. Where a cookie is not strictly necessary, our cookie notice gives you an opportunity to accept or refuse that category.

The types of cookies we use

The categories below describe the main purposes for which cookies may be used. A particular cookie may support more than one function, and the cookies available on the site may change as our services develop. Our cookie notice provides the current choices available when you visit.

Strictly necessary cookies

Strictly necessary cookies are needed for the site to provide services you request. They cannot normally be switched off through our cookie settings because the site may not work properly without them. These cookies do not usually store information for advertising purposes.

• Keeping you signed in while you move between secure account pages.
• Supporting account security, fraud prevention, and controls that help protect your session.
• Remembering information needed to process a deposit, withdrawal, or other cashier action.
• Saving your cookie choice so that we do not ask you the same question on every page.

Performance and analytics cookies

Performance and analytics cookies help us understand how visitors use the site. They can show which pages are visited, how long pages take to load, and whether visitors encounter an error. We use this information in an aggregated or otherwise limited form to identify technical issues and improve the way our pages work.

• Showing us whether a page loads correctly on different devices and browsers.
• Helping us understand which parts of the site are easy to use and where visitors may leave a process.
• Measuring visits to pages so we can plan maintenance and make information clearer.

Functionality cookies

Functionality cookies remember choices you make so that your visit can be more consistent. They may help us provide features you have requested or preserve settings between visits. If you refuse these cookies, some preferences may need to be selected again each time you visit.

• Remembering your preferred language or display settings.
• Keeping selected site options in place while you use different pages.
• Supporting features that make account information or help content easier to use.

Marketing cookies

Marketing cookies may be used to understand how visitors respond to campaigns or to make advertising and promotional messages more relevant. They may help measure whether a campaign has reached a page or whether an advert has led to a visit. We will ask for your consent before using marketing cookies where consent is required.

• Counting visits that come from a particular campaign.
• Limiting how often the same promotional message is shown.
• Helping us understand general audience interests and the performance of advertising.

Marketing cookies do not change the terms that apply to your account, your eligibility for an offer, or our safer gambling controls. You can refuse this category without affecting your ability to use the core account and casino services, although some promotional content may be less relevant.

How to manage cookies

Use the cookie notice on our site

When you first visit our site, our cookie notice allows you to accept or refuse non-essential cookie categories. You may be able to select individual categories or apply the available settings. Your choice is stored in a necessary cookie so that it can be remembered on later visits.

If you want to change your choice, open the cookie settings available on our site and update the categories you allow. The change may apply from that point onwards. It may not remove cookies that were already placed on your device, so you may also need to clear them using your browser settings.

Use your browser settings

Most browsers let you see, delete, block, or restrict cookies. The exact steps depend on the browser and device you use. You can usually find these controls in the browser's privacy, security, or site settings. You may also be able to set your browser to ask for permission before a cookie is stored.

1. Open your browser's privacy or security settings.
2. Look for cookie, site data, or tracking controls.
3. Choose whether to allow, delete, block, or restrict cookies.
4. If needed, close and reopen the browser before using our site again.

Browser controls apply to the browser or device where you set them. If you use more than one device or browser, you may need to make the same choice on each one. Clearing cookies may also remove saved preferences and sign you out of websites.

What happens if you block cookies

You can block or delete cookies, but doing so may affect how our site works. Strictly necessary cookies support important functions, including account access, security, session management, and cashier processes. If these cookies are blocked, you may not be able to sign in, remain signed in, complete a transaction, or use some account features.

Blocking functionality cookies may mean that your preferences are not remembered. Blocking performance and analytics cookies will not normally stop you from using the site, but it means we have less information about technical problems and how pages are being used. Blocking marketing cookies may reduce the relevance of promotional messages without affecting core services.

• The site may not work fully or may display incorrectly.
• You may need to enter the same information or choose the same settings more than once.
• Some secure account or cashier functions may be unavailable.
• We may not be able to identify and resolve certain technical problems as quickly.
• Your cookie choice may not be remembered if the relevant cookie is blocked.

Cookies are separate from the safer gambling controls on your account. Blocking cookies does not remove deposit limits, time-outs, self-exclusion arrangements, identity checks, or other account controls. You remain responsible for using your account in line with the terms that apply to it.

Changes to this Cookies Policy and contacting us

We may update this Cookies Policy when our site, services, technology, or legal obligations change. When an update is made, the new version will be made available on our site. The date or other information shown with the policy may help you identify the current version. You should look at this page from time to time so that you understand how cookies are being used.

If you have a question about cookies, your choices, or the way information collected through cookies is used, contact us at support@casino-bet442.co.uk. You can also use the live chat on the site. Please do not send payment card details, passwords, or other sensitive security information by email or live chat.

When contacting us, tell us which browser and device you use and describe the problem as clearly as possible. This can help us understand whether the issue relates to cookies, browser settings, account access, or another part of the site. We may ask for information needed to verify your account before discussing account-specific matters.